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Contact Us

The Member Support Center is ready to assist.

At First Florida Credit Union, unmatched personal service is only a phone call away! Our professional Member Support Center staff is ready to assist you with your financial needs.

Whether you need to complete a transaction, apply for a loan, or open another account, the Member Support Center will provide the help you need.

Monday-Friday: 8:00 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.

Want Us to Contact You?

  • Use the form below to leave us a message

* Indicates Required

  • Are you a member? *

Although this is a secure form, please don’t include account or personal information such as social security #, balances, or passwords with your message.

Other Important Numbers

For assistance with a credit or debit card, call (800) 766-4328, ext. 3, then select the applicable option:

  • Report Lost, Stolen, or Suspected Fraudulent Transactions on Your  Credit or Debit Card – press 1
  • Activate a Card or PIN Change – press 2
  • Assistance with Mobile Wallet – press 3
  • Assistance with Mobile Card Controls App or Digital Issuance - press 4
  • Assistance with Rewards – press 5


A new streamlined FFIS page will be launched soon.

In the meantime, to access your accounts, visit

or call (800) 766-4328, x8806.