Digital Banking - First Florida Credit Union
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Digital Banking with first florida

Expand your connection to your money.

Discover a digital banking experience that keeps you connected to your money. Whether you’re at home, work, or on the go, enjoy secure and convenient access to your accounts anytime from your mobile device, computer, or tablet.

Transform the way you bank today.

The simple enrollment process is the same whether you’re using our Mobile App or a computer. To see how easy it is to enroll, view the video below or read the “Logging In” FAQs. 

Digital Banking FAQs

Logging In

How do I login for the first time to the Online Banking system and the Mobile Banking App?
Do I need to remember the verification code that was sent to me when I logged in?
Can I skip the verification code for future logins?
I don't recognize the phone numbers for sending the verification code.

Multi-Factor Authentication (MFA)

What is Multi-Factor Authentication (MFA)?

Transactions

Will my automatic loan payments or recurring transfers to other First Florida accounts change?
What time do scheduled transfers happen?
How do I setup a new member-to-member transfer in Online Banking?
What is an external transfer?
Can I transfer to and transfer from an external account?
What is the limit for an external transfer?
How long does an external transfer take to get the funds?
How do I set up an external transfer in Online Banking?
Can I download/export a file of my transactions in the new Online Banking?

Linking External Accounts

How can I view my investments, bank accounts, credit cards, and bills in one secure place?

Tools

What does the term widgets refer to in Online Banking?
Can I customize the widgets I see on my Online Banking dashboard?

Notifications

Where are my notifications?
How can I view pending ACH items or Debit transactions?
How often do notifications run?
How do I set up text alerts in Online Banking?

Mobile Banking

How do I download the Mobile Banking App?
How do I complete an e-Deposit in the Mobile App?
Can I register for a new Online Banking account through the Mobile App?

Bill Payer

Does Bill Payer required an email address?

Devices

Is there a limit to the number of devices that I can use to access Online Banking or Mobile Banking?