Contact Us - First Florida Credit Union
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Federally Insured by the NCUA

Contact Us

The Member Support Center is ready to assist.

At First Florida Credit Union, unmatched personal service is only a phone call away! Our professional Member Support Center staff is ready to assist you with your financial needs.

Whether you need to complete a transaction, apply for a loan, or open another account, the Member Support Center will provide the help you need.

Monday-Friday: 7:30 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.

  • Call (800) 766-4328, ext. 1 [in Jacksonville (904) 359-6800, ext. 1]
  • Email us using the form below
  • Make an appointment to visit a branch at FirstFlorida.org/appointment

Other Important Numbers

Lost or Stolen Visa® Credit Card or Debit/ATM Card

  • (888) 297-3416 

Fraud Assistance

  • (800) 237-8990 

PIN change

  • (800) 290-7893

* Indicates Required

For your protection, never include account or personal information such as social security #, balances, or passwords with your message.