The Member Support Center is ready to assist.
At First Florida Credit Union, unmatched personal service is only a phone call away! Our professional Member Support Center staff is ready to assist you with your financial needs.
Whether you need to complete a transaction, apply for a loan, or open another account, the Member Support Center will provide the help you need.
Monday-Friday: 8:00 a.m. – 6:00 p.m.
Saturday: 9:00 a.m. – 12:00 p.m.
- Call (800) 766-4328 [in Jacksonville (904) 359-6800]
- Make an appointment to speak with a staff member
Want Us to Contact You?
- Use the form below to leave us a message
Other Important Numbers
For assistance with a credit or debit card, call (800) 766-4328, ext. 3 or (904) 359-6800, ext. 3, then select the applicable option:
- Report Lost, Stolen, or Suspected Fraudulent Transactions on Your Credit or Debit Card – press 1
- Activate a Card or PIN Change – press 2
- Assistance with Mobile Wallet – press 3
- Assistance with Mobile Card Controls App or Digital Issuance - press 4
- Assistance with Rewards – press 5